FAQ covers the questions most frequently asked by our customers.
Before asking a question, please review these to check whether your query has already been resolved.
You can register with your own email address.
Please click "register" button at the top of the home page.
You will receive a verification email to the same email you registered and please click the verification button in the receieved email within 24hours.
Please check your "Spam" folder in your email account.
You will see the title as "Map Update Service".
Please click the "Complete Sign Up" button in the email.
The ID is the e-mail address you entered when registering.
If you forget your account, please click the "Forgot your ID/Password?" button to find your account details.
Once you login to our website, you are able to access our map update service.
Please choose your vehicle and the model year to download the map update.
You need to enter some information regarding your vehicle prior to the download.
* If you are eligible for a free update, you can get it free of charge
You can check vehicle’s map version by pressing the (1) ‘SETUP’ button, then pressing the (2) ‘System Info’ interface, and finally (3) ‘Version info.’
[SETUP]> [System info] > [Version info]
- Windows 7 or later (32bit/64bit)
- OS X 10.8 ~ macOS 10.12
- 10GB free hard drive space
- Resolution : 1024X 768 or higher
Latest map version : AUS.12.47.51.632.001.2
Please check the map version from the 'Version info' tab in the 'System info' page.
★ If the Map Version shows AUS.12.47.51.632.001.2, then the head unit is currently up to date and the update is not required.
If you have forgotten your ID/Password, click "Forgot ID/Password?" to goto the Map Update website where you can find your ID/Password.
The Smart Update Manager can be found in the "Update Guide" section of the map update website.
1. Scroll over the "Map Update" tab
2. Select "Update Guide"
3. Scroll down the page
4. Select "For Windows" to download the SUM installer for windows operated systems.